Virtual Logic PBX directs calls to any location and includes auto-attendant with multi-level menus, voicemail, faxing, conferencing, and administrative tools for tracking usage and managing users.
Logic PBX system comes in two editions: “Business Edition” or “Call Center Edition”:
Logic PBX Business Edition provides the business class features required by today’s demanding communications needs that all businesses face. In addition to the standard features of all New Generation IPPBXs, Logic PBX Business Edition includes comprehensive enhanced services, telephony applications, system administration, end user applications, customization, reliability and setup and configuration features in a truly scalable manner.
The Call Center Edition offers a set of features needed for an organization to effectively start and manage inbound or outbound call campaigns. Unlimited ACD Queues, Unlimited call agents, comprehensive reporting, real time queue statistics, real time queue monitoring, soft phone, optional predictive inbound and out bound dialing, skills based routing to name a few.
In a company, good communication with customers and suppliers is critical. But most small businesses can’t afford to buy or maintain expensive phone systems. Virtual Logic PBX has the perfect small business PBX solution. Our virtual phone system is easy on the wallet but it has all the features of high-priced systems. With our small business phone system, you’re not getting a small PBX with limited capabilities. Instead, you’re getting a feature-rich high-end Hosted Logic PBX at very low cost. Here are some of the things you can do with the Virtual Logic PBX:
| Hosted Logic PBX Phone System | ||
| Standard Features | Business Edition | Call Center Edition |
| Extension(s) | 1000+ | 1000+ |
| PSTN/VoIP Trunks | Unlimited | Unlimited |
| IVR Auto Attendants | Unlimited | Unlimited |
| Conferencing | Unlimited | Unlimited |
| Enhanced ACD Queues | n/a | Unlimited |
| Music On Hold | Yes | Yes |
| FAX over IP (FoIP) | Yes | Yes |
| Instant Messaging Server | Yes | Yes |
| Networking and Branch Support | Yes | Yes |
| Least Cost Routing | Yes | Yes |
| Ring Groups | Yes | Yes |
| Call Recording | Unlimited | Unlimited |
| Call Monitor | Unlimited | Unlimited |
| Call Centre Applications | Business | Call Center |
| Queue and Agent Statistics | n/a | Unlimited |
| Real Time Queue - Agents Monitoring |
n/a | Unlimited |
| Skills Based Routing | n/a | Unlimited |
| Queu Call Back | n/a | Yes |
| Call Agents | n/a | Unlimited |
| System Administration | Business | Call Center |
| Web Browser Administration | Yes | Yes |
| Role Based Administration | Yes | Yes |
| MultiSite Administration | Yes | Yes |
| Setup and Configuration | Business | Call Center |
| Unimited Expandability | Yes | Yes |
| System Setup Wizard | Yes | Yes |
| Phones Auto Configuration/Provisioning |
Yes | Yes |
| Trunks Auto Configuration | Yes | Yes |
| End User Applicatons | Business | Call Center |
| Operator Console | One | One |
| Outlook Integration | Optional | Optional |
| User Self Care | Yes | Yes |
| Enhanced Services | Business | Call Center |
| Follow Me | Yes | Yes |
| Group Hunt | Yes | Yes |
| Call Forwarding | Yes | Yes |
| Do Not Disturb | Yes | Yes |
| Caller ID | Yes | Yes |
| Last Caller | Yes | Yes |
| Call Park | Yes | Yes |
| Instant Recording | Yes | Yes |
| Paging/Intercom | Yes | Yes |
| Remote Access | Yes | Yes |
| Customisation & Reliability | Business | Call Center |
| Services Monitoring | Yes | Yes |
| System Backup | Yes | Yes |
| Powerful Reporting | Yes | Yes |
| Voicemail | Business | Call Center |
| Enhanced Voicemail | Unlimited | Unlimited |
| Unified Messaging | Yes | Yes |
| Voicemail Groups | Yes | Yes |
| Pricing per Extension | $25.00/month | $35.00/month |
The Bottom Line On Hosted IP PBX
Powerful features, flexibility, scalability and cost savings are the most compelling reasons to consider VoIP. Easily, conveniently and seamlessly connect satellite offices together without expensive capital and changing out existing equipment, and consolidate data and voice bills to save money on useless phone features and long distance per-minute charges with the Hosted Logic PBX solutions.
Our Business Service allows you to communicate virtually anywhere and fits between our SOHO and Corporate offerings. This PBX service is meant for companies of 1 to 1000 people that want the capabilities of a high-end PBX but need to save on phone system costs and/or have employees working outside a single central office.